Elle Garrett Design’s Shoppe Policies

 Elle Garrett Designs can not be held responsible for the misuse of products. All items are purchased and utilized at your own risk. Please remember that children should ALWAYS be supervised. DO NOT leave them unattended while using any of our items. Please research any concerns that you may have about a product prior to purchasing.

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Payment

If you would like to pay with check or money order, your items will be shipped after payment has arrived and been verified.

PayPal Acceptance Mark

 

 

 

 

Shipping

* Items will be shipped from the US.

 * Items will be shipped via USPS or UPS.

 * When available, shipping includes delivery confirmation. Additional services will be extra.

 * If you choose not to purchase shipping insurance, We can not be responsible for items damaged during shipping. We pack items securely prior to shipping.

 * International customers are responsible for any customs fees or import duty taxes or other related fees.

 * Items will be shipped to your paypal address unless otherwise indicated at checkout.

Refunds and Exchanges

All Items are Handmade, giving them individual character and charm. We hope that you love each of our creations as much as we do. We will make all efforts to identify any character flaws in the post. However, if there is a problem, We appreciate the opportunity to correct it or any other misunderstandings. If you are not fully satisfied with an item, please let me know so that we can work out a fair resolution.

PDF patterns are non-refundable.

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

 Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

 Collection of Information:

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

 Cookie/Tracking Technology:

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 Distribution of Information:

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security:

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

 Privacy Contact Information:

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

 By e-mail: admin@ellegarrettdesigns.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Last Updated November 15, 2012